What kind of service do you want in a bed and breakfast or hotel. outcall massage hong kong What's the big deal about staying here?

Health care factors: room type, safety, hygiene, noise, accessibility.

Motivating factors: Service, quality, outcall massage services environmental protection, localization, membership

Two-factor theory, Maslow's hierarchy of needs

I was in a B&B conference, the scene of noisy brain pain, first occupy a pit, back to find supplement.

Let's start with the two-factor theory and Maslow's hierarchy of needs.

The two-factor theory, also known as the incentive-health theory, was put forward by the American psychologist Herzberg, who divided the relevant factors in business management into two types, namely, the dissatisfaction factor and the satisfaction factor.

The factors of dissatisfaction are: if the conditions are met, the employee will not be satisfied; If conditions are not met, employees will not be satisfied. The satisfaction factor is: the employees who meet the conditions will feel satisfied; Employees who do not meet the conditions will not feel dissatisfied. It may be necessary to understand that satisfaction and dissatisfaction are not two levels on the same axis. The conditions that produce satisfaction and dissatisfaction are not in the same dimension.

Maslow's hierarchy of needs theory was proposed by American psychologist Maslow. He said that human needs are divided into five types from low to high like a ladder: physiological needs, safety needs, social needs, respect needs and self-actualization needs.

Now that the two basic theoretical studies have been described, we can begin our discussion on homestays.

House type

Room type can be said to be a health factor, if the room type is not good, the user will not be satisfied. What is the concept of bad room type? For example, where space is needed, space is small and requires compact space. Or, the door doesn't fit, the furniture doesn't fit, the window doesn't fit. If there is a problem with the type of house, it is quite fatal, because once the house is built, it is not easy to change. Therefore, at the beginning of the construction of the residential community, the interior of each room needs to be planned to determine the room type and water and electricity.

secure

Safety is also important, needless to say. I can't say I stay at home and I'm nice; Stay in a B&B. Everyone's gone. There is no need to elaborate on this. But at the B&B level, security is very hierarchical. When planning, it is necessary to reasonably divide the areas of in-store users, non-in-store users and workers. On the hardware, the elevator button is associated with the room card, the anti-theft facilities are monitored, and the security phone of each floor also needs to be considered. Management, contingency planning and audit mechanisms need to be improved.

hygiene

I've gone out and stayed in a hotel five times, and maybe four times I've broken up with the hotel because of hygiene. At the very least, make sure you replace them one by one, at least according to the instructions. But I don't understand why there are still water stains on the bathroom mirror, why there is hair between the sheets and the mattress, even pubic hair. If my own hotel was like that, I... . No, I wouldn't do that to my hotel.

noise

Guests come to sleep, there is noise also can not sleep, but you can not let all the guests are quietly make love quietly discuss planning quietly watch TV quietly, you can only make the sound insulation better. Of course, in addition to the noise generated by the users themselves, it may also be generated by the outside world, such as building roads and subways. We can not ask the city government not to repair, can only prepare 3M earplugs for users, praying that it will not affect sleep.

Barrier free

Barrier-free is now being mentioned more and more, not because of the increase in the number of disabled students in our country, but because of them in addition to disabled people, the elderly also need ah! Repair the roller ladder at the same time to repair the straight ladder, repair the stairs at the same time to repair the ramp, the bathroom install more than one two handrails, is it difficult? However, if you do, then the group of families will be able to take care of the learning. And many building monomer homestays are rented by the whole hospital, what is the whole hospital rental and the user consumer group? Either through the league building, or the Chinese family.